Never Miss a Customer Call — Professional Contact Center Powered by 3CX
Every missed call is a missed opportunity. SOLUX deploys 3CX contact centers that route calls, record conversations, and track performance.
Complete Contact Center — From Setup to Management
3CX Phone System Setup
Full 3CX PBX installation — cloud or on-premise — with extensions for all employees.
Call Queuing & Smart Routing
Smart routing based on time, caller input, or agent availability — no more multiple transfers.
Call Recording & Quality Monitoring
Automatic recording with searchable archive for training, dispute resolution, and quality control.
Real-Time Wallboard & Reports
Live dashboard with call volumes, wait times, and SLA compliance — plus daily/monthly reports.
Mobile & Remote Agent App
Your team works from any device anywhere — callers always see your business number.
CRM & WhatsApp Integration
CRM pop-ups when customers call, plus WhatsApp Business management from one dashboard.
What Happens When You Miss Customer Calls
They call your competitor instead. Every missed call is potential revenue lost.
Poor call routing is a top reason customers switch to competitors.
Without recordings and metrics, you can't identify coaching opportunities or service issues.
The SOLUX Contact Center Advantage
Contact Center Packages
All packages include 3CX setup, IVR configuration, call routing, staff training, and 90 days support.
- 3CX setup (up to 5 extensions)
- Basic IVR (welcome + 2 menus)
- Call recording
- Mobile app for remote work
- Basic call reports
- Full 3CX with unlimited extensions
- Advanced IVR with multiple menus
- Call queuing & smart routing
- Real-time wallboard & reporting
- CRM integration
- Staff training + 90-day support
- Full omnichannel (voice + chat + email)
- AI-powered routing & sentiment analysis
- Multi-site contact center
- Custom integrations & API
- Dedicated support engineer
Ready to Handle Every Customer Call Professionally?
Book a free demo — see exactly how 3CX handles your inbound calls and routes to your team.